I Used to Juggle 6 Different Tools to Run My Interpreting Agency
A first-person account of the operational chaos that comes with managing interpreter scheduling, billing, and communication across multiple disconnected platforms—and how we solved it.
Expert insights on interpreter scheduling, compliance, and language service operations. Built by linguists, for linguists.
Whether you manage a growing interpreting agency or oversee language access for a large organization, our blog covers the topics that matter most. Explore practical guides on interpreter scheduling best practices, agency management tips for streamlining operations, Eclipse platform updates and feature announcements, compliance guides for HIPAA, ADA, and Title VI requirements, and industry insights on trends shaping the language services market. From reducing no-shows and double-bookings to automating credentialing and billing workflows, our team of linguists and agency operators shares first-hand knowledge to help you run a more efficient, compliant, and profitable operation.
A first-person account of the operational chaos that comes with managing interpreter scheduling, billing, and communication across multiple disconnected platforms—and how we solved it.
An in-depth look at interpreter scheduling software, how it differs from generic scheduling tools, and why specialized IMS platforms are essential for modern LSP operations.
Eclipse CEO and Co-Founder Tyler Herron shares insights on building an IDEA-focused platform, the challenges of entrepreneurship, and his top tips for aspiring business owners in the language services industry.
29 articles
Language Services Associates (LSA) and Eclipse Scheduling have partnered to bring LSA's on-demand OPI and VRI interpretation services directly into the Eclipse platform, giving organizations access to professional language support in more than 300 languages.
A practical playbook for language service providers who want to package, price, position, and sell on-demand interpreting — without handing their clients to a vendor that competes with them.
A practical, vendor-neutral action plan for migrating your agency to a new interpreter management system — covering Interpreter Intelligence, Usked, Aqua Schedules, and Fluency. Decision framework, data checklist, phased plan, and pitfalls to avoid.
A practical guide to Service Level Agreements (SLAs) for language service providers—covering the metrics that matter, industry benchmarks, implementation strategies, and how to report on SLA performance with Eclipse Scheduling.
A recent article called interpreter badges a rare platform practice. The author has since clarified that similar functionality may exist under different names. For Eclipse customers, badge-style interpreter classification has been part of a unified service management platform for years.
If your agency runs on Fluency and you're wondering whether the platform is still moving forward, here's an honest look at migration — and how Eclipse gets you onto a modern, actively developed system.
Aqua Schedules handles the basics of interpreter scheduling — but as your agency grows you need billing, portals, on-demand, and customization in one place. Here's how to migrate to Eclipse cleanly.
If your agency has outgrown Usked — or you're frustrated by a slow feature cadence and rigid permissions — here's what a migration to Eclipse looks like, and why it's easier than you'd expect.
Interpreter Intelligence is a capable enterprise IMS — but many agencies find it heavy to configure, slow to implement, and costly to customize. Here's how migrating to Eclipse gives you the same power with far less friction.
Eclipse Scheduling and Founder Tyler Herron have been recognized by Tech:NYC as one of the Companies to Watch in the Pride 2026 spotlight on NYC LGBTQ+ founders building the future of their industries.
A practical buyer's guide for LSPs: what interpreter scheduling software actually does, the five things that matter when you choose one, enterprise SLA benchmarks, a plan-cost calculator, and how the major platforms compare.
Eclipse CXO Shelby Edwards reflects on Carol Velandia's MultiLingual article and explains why human interpreters, translators, and captioners — coordinated by LSPs and language access offices using a robust service management platform — remain essential in the age of AI.
Eclipse Scheduling, the comprehensive interpreter and accessibility services management platform, has successfully completed its SOC 2 Type II examination, reinforcing its long-term commitment to security, availability, and confidentiality for language service providers and the organizations they serve.
Eclipse CEO Tyler Herron reflects on Giovanna Patruno's MultiLingual article and shares how language service providers can stay competitive in the AI boom by adopting purpose-built technology while keeping human linguists at the center of critical decisions.
Eclipse Scheduling has been recognized in the 2026 Slator Index, the language industry's most comprehensive benchmark of Language Solutions Integrators and Language Technology Platforms worldwide.
Healthcare interpreting requires strict compliance with HIPAA regulations. Learn why generic scheduling tools put your organization at risk—and what to look for in a compliant solution.
A comprehensive guide for procurement teams and LSP executives evaluating interpreter scheduling software. Includes feature comparison criteria, security requirements, and vendor assessment framework.
The Affordable Care Act's Section 1557 mandates language access in healthcare. Learn the requirements, recent enforcement actions, and how to ensure compliance.
A data-driven framework for quantifying the return on investment of modern interpreter management systems. Includes formulas, benchmarks, and a downloadable calculator.
Legal interpreting requires specialized credentialing, strict protocols, and detailed documentation. Learn how to manage court-certified interpreters effectively.
Educational interpreting involves student records protected by FERPA. Learn how to ensure your scheduling practices support federal privacy requirements.
Enterprise customers increasingly require SOC 2 Type II attestation from vendors. Learn what it means, why it matters, and how it affects your language service technology decisions.
A first-person account of the operational chaos that comes with managing interpreter scheduling, billing, and communication across multiple disconnected platforms—and how we solved it.
Still running your interpreting agency on spreadsheets? This step-by-step guide covers planning, data migration, training, and change management for a successful transition.
We're thrilled to announce the latest enhancements to our platform, designed to propel your language service business to new heights of operational efficiency.
Eclipse CEO and Co-Founder Tyler Herron shares insights on building an IDEA-focused platform, the challenges of entrepreneurship, and his top tips for aspiring business owners in the language services industry.
An in-depth look at interpreter scheduling software, how it differs from generic scheduling tools, and why specialized IMS platforms are essential for modern LSP operations.
From scheduling to billing to payroll exports, discover how an all-in-one platform eliminates the operational friction that slows down growing language service agencies.
New York-based startup unveils comprehensive scheduling, billing, and operations platform built specifically for the interpreting and accessibility services industry.
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