Resources & Insights

    Blog & Resources

    Expert insights on interpreter scheduling, compliance, and language service operations. Built by linguists, for linguists.

    Whether you manage a growing interpreting agency or oversee language access for a large organization, our blog covers the topics that matter most. Explore practical guides on interpreter scheduling best practices, agency management tips for streamlining operations, Eclipse platform updates and feature announcements, compliance guides for HIPAA, ADA, and Title VI requirements, and industry insights on trends shaping the language services market. From reducing no-shows and double-bookings to automating credentialing and billing workflows, our team of linguists and agency operators shares first-hand knowledge to help you run a more efficient, compliant, and profitable operation.

    Featured

    29 articles

    Press & News
    Featured

    LSA and Eclipse Scheduling Partner to Deliver On-Demand Interpretation Services Through the Eclipse Platform

    Language Services Associates (LSA) and Eclipse Scheduling have partnered to bring LSA's on-demand OPI and VRI interpretation services directly into the Eclipse platform, giving organizations access to professional language support in more than 300 languages.

    September 28, 2026
    3 min read
    By Eclipse Team
    press releasepartnershipLSAon-demand interpretation
    Guides
    Featured

    The LSP Seller's Guide to On-Demand Interpreting

    A practical playbook for language service providers who want to package, price, position, and sell on-demand interpreting — without handing their clients to a vendor that competes with them.

    August 17, 2026
    16 min read
    By Eclipse Team
    on-demand interpretingguideLSP salesVRI
    Guides

    How to Switch Interpreter Management Software: A Step-by-Step Migration Guide

    A practical, vendor-neutral action plan for migrating your agency to a new interpreter management system — covering Interpreter Intelligence, Usked, Aqua Schedules, and Fluency. Decision framework, data checklist, phased plan, and pitfalls to avoid.

    July 16, 2026
    14 min read
    By Eclipse Team
    migrationguideinterpreter management softwaredata migration
    Guides

    Service Level Agreements for Language Service Providers: A Practical Guide

    A practical guide to Service Level Agreements (SLAs) for language service providers—covering the metrics that matter, industry benchmarks, implementation strategies, and how to report on SLA performance with Eclipse Scheduling.

    July 15, 2026
    9 min read
    By Eclipse Team
    SLAenterpriseoperationscompliance
    Blog

    Interpreter Badges Are Not New. A Unified Platform Around Them Is.

    A recent article called interpreter badges a rare platform practice. The author has since clarified that similar functionality may exist under different names. For Eclipse customers, badge-style interpreter classification has been part of a unified service management platform for years.

    July 15, 2026
    6 min read
    By Eclipse Team
    interpreter badgesLSP technologyinterpreter schedulinginnovation
    Blog

    Migrating from Fluency to Eclipse: Moving to a Platform That's Still Evolving

    If your agency runs on Fluency and you're wondering whether the platform is still moving forward, here's an honest look at migration — and how Eclipse gets you onto a modern, actively developed system.

    July 15, 2026
    7 min read
    By Eclipse Team
    migrationFluencyswitching platformsmodern platform
    Blog

    Outgrowing Aqua Schedules? Migrating to Eclipse Without Losing a Beat

    Aqua Schedules handles the basics of interpreter scheduling — but as your agency grows you need billing, portals, on-demand, and customization in one place. Here's how to migrate to Eclipse cleanly.

    July 14, 2026
    7 min read
    By Eclipse Team
    migrationAqua Schedulesswitching platformsall-in-one platform
    Blog

    Thinking About Leaving Usked? How Eclipse Makes the Migration Easy

    If your agency has outgrown Usked — or you're frustrated by a slow feature cadence and rigid permissions — here's what a migration to Eclipse looks like, and why it's easier than you'd expect.

    July 12, 2026
    7 min read
    By Eclipse Team
    migrationUskedswitching platformsfeature releases
    Blog

    Switching from Interpreter Intelligence to Eclipse: A Migration Guide for Agencies That Want Less Complexity

    Interpreter Intelligence is a capable enterprise IMS — but many agencies find it heavy to configure, slow to implement, and costly to customize. Here's how migrating to Eclipse gives you the same power with far less friction.

    July 10, 2026
    8 min read
    By Eclipse Team
    migrationInterpreter Intelligenceswitching platformsonboarding
    Press & News
    Featured

    Eclipse Scheduling and CEO Tyler Herron Named to Tech:NYC Companies to Watch: Pride 2026

    Eclipse Scheduling and Founder Tyler Herron have been recognized by Tech:NYC as one of the Companies to Watch in the Pride 2026 spotlight on NYC LGBTQ+ founders building the future of their industries.

    June 25, 2026
    4 min read
    By Eclipse Team
    press releaseTech:NYCPride 2026LGBTQ+ founders
    Guides
    Featured

    Interpreter Scheduling Software: The Complete Buyer's Guide for Language Service Providers

    A practical buyer's guide for LSPs: what interpreter scheduling software actually does, the five things that matter when you choose one, enterprise SLA benchmarks, a plan-cost calculator, and how the major platforms compare.

    June 23, 2026
    14 min read
    By Eclipse Scheduling Team
    buyers guideschedulingplatform evaluationSLA
    Industry
    Featured

    Language Access Cannot Be Automated Away: Why Human Talent — and the Systems That Manage It — Still Matter

    Eclipse CXO Shelby Edwards reflects on Carol Velandia's MultiLingual article and explains why human interpreters, translators, and captioners — coordinated by LSPs and language access offices using a robust service management platform — remain essential in the age of AI.

    June 17, 2026
    10 min read
    By Shelby Edwards
    language accesscivil rightshuman-in-the-loopLSP operations
    Press & News
    Featured

    Eclipse Scheduling Achieves SOC 2 Type II Certification

    Eclipse Scheduling, the comprehensive interpreter and accessibility services management platform, has successfully completed its SOC 2 Type II examination, reinforcing its long-term commitment to security, availability, and confidentiality for language service providers and the organizations they serve.

    June 17, 2026
    5 min read
    By Eclipse Team
    press releaseSOC 2 Type IIsecuritycompliance
    Industry
    Featured

    From Service Providers to Technology Innovators: A Reflection on LSPs in the AI Era

    Eclipse CEO Tyler Herron reflects on Giovanna Patruno's MultiLingual article and shares how language service providers can stay competitive in the AI boom by adopting purpose-built technology while keeping human linguists at the center of critical decisions.

    May 19, 2026
    9 min read
    By Tyler Herron
    AI in language servicesLSP strategyhuman-in-the-looplanguage technology
    Press & News
    Featured

    Eclipse Scheduling Named in the 2026 Slator Index as a Language Technology Platform

    Eclipse Scheduling has been recognized in the 2026 Slator Index, the language industry's most comprehensive benchmark of Language Solutions Integrators and Language Technology Platforms worldwide.

    April 16, 2026
    4 min read
    By Eclipse Team
    press releaseindustry recognitionSlator Indexcompany news
    Compliance
    Featured

    The Hidden Risks of Using Non-HIPAA Compliant Scheduling Tools in Healthcare

    Healthcare interpreting requires strict compliance with HIPAA regulations. Learn why generic scheduling tools put your organization at risk—and what to look for in a compliant solution.

    December 15, 2025
    8 min read
    By Eclipse Team
    HIPAAhealthcarecompliancesecurity
    Guides
    Featured

    How to Evaluate an Interpreter Management System: A Procurement Checklist

    A comprehensive guide for procurement teams and LSP executives evaluating interpreter scheduling software. Includes feature comparison criteria, security requirements, and vendor assessment framework.

    November 20, 2025
    12 min read
    By Eclipse Team
    procurementevaluationbuying guideRFP
    Compliance

    Section 1557 Compliance: What Healthcare Organizations Need to Know About Language Access

    The Affordable Care Act's Section 1557 mandates language access in healthcare. Learn the requirements, recent enforcement actions, and how to ensure compliance.

    October 5, 2025
    9 min read
    By Eclipse Team
    Section 1557healthcarecompliancelanguage access
    Guides

    Calculating the ROI of Interpreter Scheduling Automation

    A data-driven framework for quantifying the return on investment of modern interpreter management systems. Includes formulas, benchmarks, and a downloadable calculator.

    September 15, 2025
    10 min read
    By Eclipse Team
    ROIbusiness caseautomationefficiency
    Industry

    Managing Court-Certified Interpreters: A Guide for Legal Language Services

    Legal interpreting requires specialized credentialing, strict protocols, and detailed documentation. Learn how to manage court-certified interpreters effectively.

    August 20, 2025
    9 min read
    By Eclipse Team
    legalcourt interpretingcredentialingcompliance
    Compliance

    FERPA Requirements in K-12 Interpreter Scheduling: Protecting Student Privacy

    Educational interpreting involves student records protected by FERPA. Learn how to ensure your scheduling practices support federal privacy requirements.

    July 10, 2025
    8 min read
    By Eclipse Team
    FERPAeducationK-12privacy
    Compliance

    Why SOC 2 Type II Attestation Matters for Enterprise Language Services

    Enterprise customers increasingly require SOC 2 Type II attestation from vendors. Learn what it means, why it matters, and how it affects your language service technology decisions.

    June 25, 2025
    9 min read
    By Eclipse Team
    SOC 2securityenterprisecompliance
    Blog
    Featured

    I Used to Juggle 6 Different Tools to Run My Interpreting Agency

    A first-person account of the operational chaos that comes with managing interpreter scheduling, billing, and communication across multiple disconnected platforms—and how we solved it.

    May 15, 2025
    5 min read
    By Shelby Edwards
    operationsefficiencyfounder story
    Guides

    The Complete Guide to Migrating from Spreadsheets to an Interpreter Management System

    Still running your interpreting agency on spreadsheets? This step-by-step guide covers planning, data migration, training, and change management for a successful transition.

    May 1, 2025
    11 min read
    By Eclipse Team
    migrationspreadsheetsimplementationchange management
    Blog

    Elevate Your Business with Eclipse Scheduling's New Updates

    We're thrilled to announce the latest enhancements to our platform, designed to propel your language service business to new heights of operational efficiency.

    June 15, 2023
    4 min read
    By Eclipse Team
    product updatesfeaturesplatform
    Press & News
    Featured

    Interview with CEO Tyler Herron: The Entrepreneurial Journey Behind Eclipse Scheduling

    Eclipse CEO and Co-Founder Tyler Herron shares insights on building an IDEA-focused platform, the challenges of entrepreneurship, and his top tips for aspiring business owners in the language services industry.

    October 15, 2022
    6 min read
    By Tyler Herron
    interviewfounderentrepreneurshipIDEA
    Guides
    Featured

    What is Interpreter Scheduling? A Complete Guide for Language Service Providers

    An in-depth look at interpreter scheduling software, how it differs from generic scheduling tools, and why specialized IMS platforms are essential for modern LSP operations.

    July 20, 2022
    7 min read
    By Eclipse Team
    educationIMSgetting started
    Blog

    Imagine Managing Your Entire Interpreting Business in One Platform

    From scheduling to billing to payroll exports, discover how an all-in-one platform eliminates the operational friction that slows down growing language service agencies.

    July 15, 2022
    5 min read
    By Eclipse Team
    operationsall-in-oneefficiency
    Press & News

    Eclipse Scheduling Launches the First All-in-One Platform for Language Service Management

    New York-based startup unveils comprehensive scheduling, billing, and operations platform built specifically for the interpreting and accessibility services industry.

    June 15, 2022
    4 min read
    By Eclipse Team
    press releaselaunchcompany news

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