The complete language operations platform for scheduling on-site, VRI, and OPI interpreting services. Automate dispatch, manage credentials, track compliance, and streamline billing—all from one unified system designed by industry professionals.
From request intake to assignment completion, Eclipse automates every step of your scheduling workflow while maintaining full visibility and control.
Customizable request forms with accommodations, specializations, and service types. Capture all assignment details upfront for accurate provider matching.
Configure custom status workflows from pending through completion. Auto-broadcast to qualified providers with intelligent fallback rules.
Schedule video remote interpreting and over-the-phone interpreting alongside on-site appointments from a unified calendar interface.
Automated email, SMS, and in-app alerts for confirmations, reminders, and status changes. Customizable notification templates and timing.
Auto-broadcast to qualified providers within defined service radius. GPS-verified check-in/check-out with real-time location tracking.
Rule-based automatic assignment considering credentials, certifications, availability, proximity, language pairs, and customer preferences.
Unlike competitors with limited user access, Eclipse provides fully-featured portals for every stakeholder in your language services operation.
Complete operational control and visibility
View, filter, and manage all assignments from a centralized dashboard. Quick actions for reassignment, cancellation, and status updates.
Configure accommodations, service types, specializations, and custom fields. Tailor the platform to your organization's specific workflows.
Track fill rates, response times, provider performance, and utilization metrics. Data-driven insights for operational optimization.
Automated billing based on assignment data. Support for complex rate structures, travel time, mileage, and cancellation fees.
Track provider certifications, licenses, and compliance documents. Automated expiration alerts and verification workflows.
Complete audit trail of all assignment changes. Full transparency for compliance, dispute resolution, and quality assurance.
Self-service for service requesters
Empower customers to request interpreters directly. Draft, submit, and track assignments without admin intervention.
At-a-glance dashboard showing all scheduled appointments for the day with provider details and status indicators.
Add and manage department users. Delegate booking privileges and set approval workflows for cost control.
View and download invoices directly from the portal. Track spending and manage payment history independently.
Interpreter self-management tools
Set recurring availability schedules and block time. Only receive broadcasts matching your working hours and preferences.
Define service areas and travel preferences. Get matched only with assignments within your comfort zone.
Accept assignments, check in/out, and manage your schedule from any device. Optimized for interpreters on the go.
Upload and maintain certifications, licenses, and credentials. Stay compliant with automated expiration reminders.
Not all interpreter management systems are created equal. Here's why leading LSPs choose Eclipse over the competition.
Unlike generic scheduling tools, Eclipse was designed specifically for the language services industry by professionals who understand your unique operational challenges.
Dedicated portals for Admins, Customers, and Providers—each optimized for their specific workflows. Competitors often lack full customer self-service capabilities.
Simple subscription pricing with included booking credits. No hidden fees or surprise charges that scale unpredictably with your team.
Every action logged with timestamps and user attribution. Essential for compliance, dispute resolution, and quality assurance—features often missing in competing platforms.
Eclipse connects with the tools your team already uses, from calendar sync to healthcare EHR systems, ensuring your scheduling data flows seamlessly across your organization.
Bi-directional sync for admins, customers, and providers. Prevent double-bookings and keep all calendars in sync.
Native integration with Zoom, Microsoft Teams, and WebEx. Auto-generate meeting links for VRI appointments.
Connect with email, SMS gateways, and communication tools for seamless notification delivery.
HIPAA-compliant integrations with healthcare systems for streamlined patient scheduling workflows.
Schedule and coordinate any language or accessibility service with specialized workflows for each.
On-site and remote interpretation for 300+ languages
American Sign Language and international sign languages
Certified Deaf Interpreter team scheduling
Scheduled VRI appointments with auto-generated links
Scheduled OPI sessions with conference bridging
CART, TypeWell, and StreamText coordination
Home aids, attendants, and support coordination
SSP, Co-Navigator, and visual interpretation
Trusted by healthcare, legal, government, and educational institutions requiring the highest levels of data protection and regulatory compliance.
Healthcare interpreting with full PHI protection
Enterprise-grade security controls verified
Educational institution privacy requirements
Supports ACA language access requirements
Supports federal LEP requirements
WCAG 2.1 AA compliant interface
Join hundreds of language service providers who have transformed their operations with Eclipse. See why we're the preferred choice over Boostlingo, Usked, and legacy systems.