The First scheduling Software exclusively designed for interpreting and Accommodation serviceS
Comprehensive
Our all-in-one platform integrates multiple systems and features to easily manage service requests from a computer, tablet, or mobile device.
Intuitive
Eclipse’s straightforward design make it easy for your staff, customers, and providers to integrate into their current service procedures.
No training required!
Secure
Eclipse safeguards data following NIST cyber security and HIPAA best practices. Securely exchange PII and confidential information without emails.
ALL-IN-ONE MANAGEMENT PLATFORM
Customer Management System
Quickly access customer information and service preferences, track invoices and payments, review feedback, and send messages or host discussions with one or multiple customer users.
Appointment Management System
Easily manage service appointments with automated ‘broadcast’ and ‘assign’ features that match customers with qualified providers, integrating real-time feedback and service specifications.
Request Management System
Provider Management System
Quickly assess provider availability and coordinate schedules; manage providers’ documents, insurances, and certifications; send messages and notifications; and track reimbursements, invoices, and payments.
Billing and Payroll Management
Automate and track customer billing and provider payroll. Quickly adjust rates, add reimbursements, and override system calculations. Organize your financial data with performance, sales, and revenue reports.
Highlighted Features
Video-Call Functionality
Start delivering remote video and voice services with the industry’s leading technologies.
Messenger
Reduce the back-and-forth of emails with instantaneous answers via Eclipse's messenger.
Provider Location Search
Location filters let you see available providers within a set radius of a customer's service request.
Document Sharing
Eclipse seamlessly facilitates file sharing between customers, agencies, and providers for one or multiple requests.
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| Included Features | Eclipse Interpreter Scheduling | Usked | Aqua Schedules | Interpreter Intelligence | Boostlingo | Schedule Interpreter | Interpreter IO |
|---|---|---|---|---|---|---|---|
| Virtual / Phone Service Integration | ✔ | ✔ | - | ✔ | ✔ | ✔ | ✔ |
| Timesheet & Signature Capabilities | ✔ | - | ✔ | ✔ | ✔ | ✔ | - |
| Provider Applications & Screenings | ✔ | - | - | - | - | - | - |
| Embeddable Forms for Your Website | ✔ | - | - | - | - | - | - |
| Technical Support | Free - Always! | Setup Cost | Included | Included | E-mail / Included | $249.00/hr | Included |
| Monthly Price | - | - | - | - | - | - | - |
| See how much you can save! | - | - | - | - | - | - | - |
Improving inclusion through innovation!
Empowering Your Company
- ✔ Streamline how your agency intakes requests, assigns providers, and collects payments.
- ✔ See up-to-date reports to analyze your sales, growth trends, and projections.
- ✔ Auto-assign qualified providers to new service requests or send invitations to select providers.
- ✔ Grow your business with embeddable forms to connect you with new customers and providers.
Improving Client Satisfaction
- ✔ Easily integrate Eclipse into your clients' workplace with distinct user roles.
- ✔ Handle confidential information, proprietary data, and PII with confidence.
- ✔ Efficiently review, process, and manage client invoices, payments, and receipts.
- ✔ Accurately collect necessary service details with client-specific request forms.
Facilitating Consumer Inclusion
- ✔ Eclipse's portal and mobile app allow consumers to customize services to meet their needs.
- ✔ Effectively collect feedback about providers and services with automated forms and surveys.
- ✔ Streamline workplace requests with consumer accounts and supervisor oversights.
- ✔ Transition your agency to remote services with video- and voice-calling integrations.
Simplifying the Provider Experience
- ✔ Easily embed an application into your current website to on-board new providers.
- ✔ Save time and emails by automating your provider payroll for employees and contractors!
- ✔ Manage your credentials with a smart library that notifies providers about expiring documents.
- ✔ Providers can rely on their their mobile app for service details, messaging, and reimbursements.
what interpreting agencies are saying...
I’m not sure where to begin to express my gratitude for Eclipse Scheduling. I almost don’t want to leave a review because this is – without a doubt – the best product on the market! It is everything you can think of and more. Beautifully designed, easy to set up, simple to use on any device (mobile phone to a desktop computer). It incorporates every function I need to operate from screening prospective interpreters to scheduling to coordinating to invoicing to communication with clients to messaging with interpreters – I can do it ALL from one clear and easy to use system. This system keeps all my records protected, accessible, and in one place that saves me time and money.
I shopped around for many other CRM softwares and this system stands out among the competition. This system doesn’t require hours and hours of training for one person to receive training to operate this system. I had NO lag time to get up and running operations. It is very intuitive and easy to use from launch. I’ve only received positive feedback from interpreters and clients about using the system.
One final note I will add is support. I didn’t realize how important this was until I needed it. Customer service is unparalleled. Eclipse staff is quick to respond and not only listens to suggestions or feedback but has even incorporated ideas into future version rollouts. Not only are they in the same industry but they care about my success just as much as their own. I am so glad to be a part of the Eclipse family. Thank you Shelby and Tyler for creating a life-saving and business-saving product!
Eclipse has completely transformed the way I coordinate service requests. The interface is user-friendly, intuitive and just makes sense. My service providers love the simplicity and the convenience of the all-in-one platform. Gone are the days of countless back-and-forth emails, manual invoicing and outdated payroll systems. Eclipse is definitely a game changer for companies or agencies in the service provider industry.
“This system is worth the subscription for the payroll platform alone! My providers love not having to send invoices. You can add reimbursements and change providers’ rates all from a single page. It’s evident an interpreting agency designed this software!”
“Eclipse has transformed how our agency manages interpreting services. The system collects customer feedback and even allows consumers to pick their favorite or least favorite providers, all without having to contact us! We easily save 1-2 hours a day with this platform!”
YOU HAVE QUESTIONS, WE HAVE ANSWERS!
Looking for a specific feature? Not sure Eclipse is right for your agency?
Send us a message and we’ll reply within 24-hours!
