Migrating from Fluency to Eclipse: Moving to a Platform That's Still Evolving
Fluency (gofluently.com) has been part of the interpreter scheduling landscape for a long time, and a lot of agencies have run on it faithfully. But longevity cuts both ways. The question worth asking about any platform you depend on is simple: is it still moving forward? As of mid-2026, Fluency's public-facing site still carries a 2020 copyright and shows no recent product announcements or updates — which is exactly the kind of signal that leads agencies to ask what the roadmap looks like.
If you've been wondering the same thing, here's an honest look at what migrating off Fluency involves, and how Eclipse gets you onto a platform that's actively evolving.
Why agencies migrate off an aging platform
Uncertainty about the roadmap. When you can't tell whether new features are coming, it's hard to plan. You don't want to build your operation on a system that may not keep pace with your needs — or with compliance expectations.
An interface that feels dated. Older platforms often carry older workflows. Your newer staff expect modern, intuitive software, and clunky screens slow everyone down.
Limited self-serve customization. If changing how the platform works means waiting on the vendor, you lose the ability to adapt quickly.
Migration anxiety. The longer you've been on a system, the more history lives inside it — profiles, credentials, years of bookings. Getting that out cleanly is the real concern.
How Eclipse is different
Eclipse was built by professional interpreters and agency owners, and it's designed to keep improving.
Monthly feature releases and system updates. This is the heart of it. Eclipse ships updates every month and turns customer feedback into shipped features in months, not years. If what's pushing you to look around is a platform that seems to have stopped evolving, Eclipse is the direct answer — active, ongoing development you can actually see.
A modern, intuitive platform you learn in a day. No dated screens, no formal training marathon. Most teams are confident within a single day, backed by a knowledge base and video tutorials for admins, providers, and clients.
Customize from day one. Custom forms and templates integrate system-wide, and you configure them yourself — no dev fees, no waiting on the vendor to change a setting.
Customizable permission sets and a client portal. Model your real roles without workarounds, and let clients onboard their own teams and submit requests through their portal.
Your history comes with you
Moving off a long-tenured system is exactly where clean data migration matters most. Eclipse provides import templates for client profiles, provider profiles, admin profiles, and both past and future assignments and bookings. You extract your Fluency data, map it into our templates, and carry your records forward. Your most recent 12 months of booking history, plus all client, provider, and admin profiles, are imported free; booking records older than 12 months (measured from your go-live date) can be migrated at a one-time rate of $0.10 per booking record.
And because free onboarding and implementation is included with every subscription — with support scaled to your tier — you have a specialist guiding the migration rather than figuring it out alone. Many competitors charge extra for that help; Eclipse doesn't.
How long it takes
Most Eclipse agencies go live in two to four weeks, depending on your size, how much history you're migrating, and how much time your team can dedicate. Coming off an older platform, the migration itself is the main work — and our templates plus hands-on support are built to make that the smooth part, not the scary part.
The bottom line
If Fluency has gone quiet — no visible updates, an aging interface, an unclear roadmap — you don't have to stay put. Eclipse is a modern platform with monthly releases, self-serve customization, role-based permissions, a client portal, and a supported, template-driven migration that brings your history with you.
Curious what the move looks like for your agency? Schedule a demo and we'll map it out.