A comprehensive platform with integrated modules for every aspect of language service operations. Each tool works seamlessly together to power your entire business.
Choose 1, 2, or all 3 core modules to build a subscription tailored to your service offerings. Each core module represents a distinct service delivery model—scheduled appointments, on-demand requests, or project-based work. Select the modules that match how you deliver services to your clients.
Intelligent appointment scheduling with automated provider matching, calendar sync, and multi-site coordination.
Learn MoreManage VRI and OPI services with flexible sourcing—use your internal team, outsource overflow, or fully outsource. Coming August 31, 2026.
Learn MoreComplete project management for translation, localization, voiceover, subtitles, and media services.
Learn MoreEvery Eclipse subscription includes full access to all supporting modules at no additional cost. These tools work seamlessly with your core modules to handle billing, credentialing, communication, reporting, and more—giving you a complete language service management platform.
Streamlined invoicing with customizable templates, rate management, and QuickBooks integration.
Provider remittance tracking and pay statements. Customer invoice payments coming Q3 2026.
Credential collection and tracking with expiration alerts. You verify—Eclipse handles reminders and enforcement.
White-label portals for admins, customers, and providers with Google/Outlook SSO and multi-language UI.
Pre-built reports with flexible filters covering assignments, providers, customers, and financials.
Contact and account management with 4-level hierarchy: Segments → Companies → Departments → Customers.
Unified communication hub with SMS, email, and in-app notifications.
Native iOS and Android apps for providers and coordinators.
Streamlined provider onboarding with efficient workflows and document collection.
Professional quote generation with customizable templates and approval workflows.
Quality surveys with rating systems and performance analytics.
Skill assessments, recorded interviews, and qualification verification.
Custom form builder for intake, surveys, and data collection with conditional logic.
Reusable templates for emails, documents, and workflows to ensure consistency.
Digital timesheet management with approval workflows and payroll export support.
Dedicated customer success team with training and help desk.
Eclipse provides tailored experiences for every role in your organization.
Centralized dashboard, auto-broadcast, compliance manager, integrated billing, and advanced reporting for coordinators and managers.
Explore Admin FeaturesMobile app, availability management, GPS check-in, digital timesheets, and earnings tracking for interpreters and translators.
Explore Provider FeaturesSelf-service portal, VRI access, document sharing, tiered user roles, and detailed reporting for clients and requesters.
Explore Customer FeaturesPartner escalation is exclusively for on-demand VRI and OPI. Configure Eclipse to try your internal interpreters first, then automatically hand off to our service partner network when your team can't connect in time — so every caller reaches a qualified linguist without redialing.
Overall average connection time across all languages: 14.05 seconds.
Your admins decide every trigger: how long Eclipse tries your internal pool, which languages always escalate, which clients are eligible, and after-hours behavior — all configurable.
Escalation happens within the same session. The caller stays on the line — no redial, no re-explanation, no dropped connection during the handoff to a partner interpreter.
Per-minute rates apply only when a request escalates to the partner network. In-house fulfillment uses your plan's booking credits with no per-minute charge.
When an on-demand VRI or OPI request escalates beyond your internal team, Eclipse can route it to our service partner network across the languages below. Per-minute rates vary by plan and modality (spoken vs. sign language).
Join thousands of organizations who trust Eclipse to manage their language and accessibility services. Get started with a personalized demo today.