Self-service tools for requesters and service consumers. Easy scheduling, instant VRI access, and complete visibility into services and spending.
Request, modify, or reschedule interpreter services without calls or emails. 24/7 access to your complete service history and upcoming appointments.
Unique permissions for Supervisors (billing/approvals), Staff (requesting), and Consumers (service recipients). Control access at every level.
Submit new service requests with all required details. Track request status, view assigned providers, and manage upcoming appointments.
Built-in video call functionality for last-minute remote requests. Connect with available interpreters instantly without third-party software.
Securely upload and share files with agencies and providers. Multiple customer personnel can upload files for a single request.
Access detailed reports on service utilization, spending, and provider performance. Export data for internal analysis and budgeting.
Encryption and NIST cybersecurity best practices safeguard PII and proprietary information. Regular backups to confidential servers.
Receive confirmations, reminders, and status updates via email or SMS. Stay informed throughout the service lifecycle.
View invoices, track spending, and manage payment methods. Supervisors can approve charges and access financial history.
Set language preferences, preferred providers, and communication settings. Customize your experience for faster service requests.
Complete history of all services with documentation, notes, and outcomes. Maintain records for compliance and auditing purposes.
Dashboard, auto-broadcast, compliance manager, and billing tools.
View FeaturesMobile app, availability management, and earnings tracking.
View FeaturesYou're viewing customer features for requesters and consumers.
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