I’m not sure where to begin to express my gratitude for Eclipse Scheduling. I almost don’t want to leave a review because this is – without a doubt – the best product on the market! It is everything you can think of and more. Beautifully designed, easy to set up, simple to use on any device (mobile phone to a desktop computer). It incorporates every function I need to operate from screening prospective interpreters to scheduling to coordinating to invoicing to communication with clients to messaging with interpreters – I can do it ALL from one clear and easy to use system. This system keeps all my records protected, accessible, and in one place that saves me time and money.
I shopped around for many other CRM softwares and this system stands out among the competition. This system doesn’t require hours and hours of training for one person to receive training to operate this system. I had NO lag time to get up and running operations. It is very intuitive and easy to use from launch. I’ve only received positive feedback from interpreters and clients about using the system.
One final note I will add is support. I didn’t realize how important this was until I needed it. Customer service is unparalleled. Eclipse staff is quick to respond and not only listens to suggestions or feedback but has even incorporated ideas into future version rollouts. Not only are they in the same industry but they care about my success just as much as their own. I am so glad to be a part of the Eclipse family. Thank you Shelby and Tyler for creating a life-saving and business-saving product!