features
THE FIRST ALL-IN-ONE CONTROL CENTER FOR LANGUAGE ACCOMMODATION SERVICE MANAGEMENT!
Prioritizing your satisfaction with state-of-the-art features developed specifically for language industries.
Agency Features
Agency Portal and App
Messenger
Automated Provider Filters
Eclipse identifies the most appropriate service providers based on your customer’s request and allows you to select the most qualified from those available or assigns the first available provider. You decide!
Appointment Invitations
Provider Location Search
Embeddable Forms
Payroll & Billing
Notifications
Coupons & Referrals
Reports
Appointment Details
Provider Features
Provider Portal and App
Messenger
Stop giving your personal phone number to providers. With Eclipse’s coordinator chat feature, interpreters can easily message your schedulers and assigned teams, whether at an appointment or on-the-go.
Provider Availability Manager
Timesheets and Authorization Forms
Video-Call Functionality
Provider Applications & Screenings
Payroll
Notifications
Referrals
Feedback
Appointment Details
Customer Features
Customer Portal and App
Messenger
Security Protections
Document Sharing
Video-Call Functionality
Unique User Roles
Ideal for government and corporate workplaces, Eclipse offers customers the ability to add personell with unique user roles and permissions. Supervisors can easily monitor, approve, and deny service requests created by their staff and service-consumers.
Billing
Notifications
Referrals
Feedback
Appointment Details
Eclipse allows customers to easily review, modify, and reschedule their service requests directly in their portal or app. With Eclipse’s unique user roles, multiple consumers can collaborate on a single service request. Eclipse’s permission settings ensure only the appropriate personnel see designated information.
See what Other agencies are saying...
Eclipse has completely transformed the way I coordinate service requests. The interface is user-friendly, intuitive and just makes sense. My service providers love the simplicity and the convenience of the all-in-one platform. Gone are the days of countless back-and-forth emails, manual invoicing and outdated payroll systems. Eclipse is definitely a game changer for companies or agencies in the service provider industry.
“This system is worth the subscription for the payroll platform alone! My providers love not having to send invoices. You can add reimbursements and change providers’ rates all from a single page. It’s evident an interpreting agency designed this software!”
“Eclipse has transformed how our agency manages interpreting services. The system collects customer feedback and even allows consumers to pick their favorite or least favorite providers, all without having to contact us! We easily save 1-2 hours a day with this platform!”
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