WHY ECLIPSE
The first all-in-one control center
for interpreting and caption Services!
Our intuitive, secure system improves the efficiency by which your staff, customers, and providers
manage language accommodation services, from scheduling to billing and even payroll.
Exceeding Customer's Expectations
Dependable Services
With live updates about your interpreters’ arrival, your agency can proactively address delays, substitutions, and schedule modifications all from a dashboard.
Save Time and Money
Quickly integrate corporate and government clients with tiered accounts that allow consumers to request accommodations with managerial oversight.
Meeting Customers Needs
Send the perfect interpreter for every request with real-time customer feedback integration and increased opportunities for service and provider customization.
TOOLS TO EXPAND
Confidently On-board Qualified Providers
Eclipse allows your agency to customize, embed, and manage provider applications and screenings so you can refer the perfect interpreter or caption provider, every time!
Optimize Your Workflow
An efficient workflow is essential for growing your interpreting or caption agency. Eclipse's scheduling features let you streamline your turnarounds and improve fulfillment rates.
Monitor Your Business’ Success
With seven unique analytic tools, you can see how your business is performing and prepare reports to satisfy government and corporate contracts.
Simplify Your Provider's Work
Automated Notifications
Keep your providers updated with over 50 unique SMS and email notifications. From available appointments, to upcoming assignments, and expiring credentials, Eclipse takes care of your team so you can focus on larger goals.
One-touch Communication
Tired of guessing where your providers are? With Eclipse’s one-touch communication tools, providers can quickly check-in, notify you of delays, and even chat with your coordinators through their mobile device.
Goodbye Provider Invoices
Don’t let invoices be another "to-do" for your providers. Eclipse tracks providers’ work, reimbursements, and remittances according to your payroll cycle. Providers can view payment and tax records from their portal.
And much more...
Provider Location Search
Coordinate your providers’ schedules with advanced search filters. See the closest qualified providers within a set radius of a service request.
Embeddable Forms
A new management platform shouldn't require months of transitioning. Eclipse quickly integrates into your current website with embed-able service request, lead, and provider application forms.
Credit Card Payments and Invoice Reminders
Improve your cash flow with billing settings that let customers prepay and auto-pay for services. Stop chasing overdue invoice payments. Eclipse notifies customers of new and overdue invoices.
STILL HAVE LINGERING QUESTIONS?
Complete the form below and our team will be in touch within 24-hours!
See what disability service offices are saying!
“This system is worth the subscription for the payroll platform alone! My providers love not having to send invoices. You can add reimbursements and change providers’ rates all from a single page. It’s evident an interpreting agency designed this software!”
“Eclipse has transformed how our agency manages interpreting services. The system collects customer feedback and even allows consumers to pick their favorite or least favorite providers, all without having to contact us! We easily save 1-2 hours a day with this platform!”
