Why Eclipse Scheduling?
The Eclipse Scheduling Advantage
Centralized Operations
Designed to streamline and centralize every facet of your opertations, from scheduling, finance, credentialing, and beyond.
Customizable by Design
Eclipse adapts to your unique operations, allowing you to perfectly align rates, policies, and displays to your needs.
Continuous Innovation
Clients are partners in our development, ensuring Eclipse remains at the forefront of industry trends and best practices.
Intelligent Provider Matching
Transform your service coordination with our intelligent matching functionality that automatically sources and assigns the ideal service provider for each request. Customize how Eclipse identifies the ideal service provider from parameters such as location, qualifications, consumer preferences, and cost to ensure optimal service delivery. Eclipse functions as your around-the-clock service coordinator, continually monitoring for and filling open assignments, ensuring that service provider call-outs and last-minute service requests never set you back.
Real-time Provider Updates and Troubleshooting
Stay ahead of service disruptions with instant visibility of service providers’ statuses and locations. Providers can easily report delays or issues through our mobile platform, triggering immediate notifications to both administrators and service consumers. This real-time communication ensures transparency throughout the service lifecycle, reduces client frustrations, and promotes proactive resolutions to potential service interruptions. When issues arise, Eclipse empowers your team to make rapid adjustments, maintaining high service quality standards and client satisfaction.
Comprehensive Credential Management
Unlock complete oversight of your service providers’ qualifications and documentation with our adaptive credential management system. Administrators can customize required credentials based on specific services and tags, ensuring providers meet necessary standards and contract requirements. Automatic expiration alerts and compliance monitoring keep your organization ahead of regulatory requirements, reducing administrative burden while maintaining service excellence.
Seamless Workflows and Integrations
Enhance your operational efficiency with direct integrations to essential business tools. Connect seamlessly with QuickBooks Online for streamlined financial management, while calendar integrations with both Google and Outlook ensure perfect schedule synchronization. These integrations reduce manual data entry, saving your team time and reducing administrative overhead. In the near future, we aim to release integrations with payment solutions and video call platforms to streamline your operations even further.
Schedule My Free Demo!
Live Demo of Eclipse Scheduling
In your customized demo, we'll address your team's biggest challenges and show exactly how Eclipse can improve your team's efficiency and service management.
Our Testimonials
Eclipse Customers Share Their Success Stories...
Explore our galaxy of amazing success stories. See how Eclipse can launch your organization to new heights!
Sabrina E.
“This system is worth the subscription for the payroll platform alone! My providers love not having to send invoices. You can add reimbursements and change providers’ rates all from a single page…
Brandon H.
Eclipse has completely transformed the way I coordinate service requests. The interface is user-friendly, intuitive and just makes sense. My service providers love the simplicity and the convenience of the all-in-one platform. ..
Dori Griffiths
I’m not sure where to begin to express my gratitude for Eclipse Scheduling. I almost don’t want to leave a review because this is – without a doubt – the best product..
Don H.
“Eclipse has transformed how our agency manages interpreting services. The system collects customer feedback and even allows consumers to pick their favorite or least favorite providers, all without having to contact us!..
With Over 50+ Years of Accessibility Experience
Industry & Technology Experts
Frequantly Ask Questions
Do You Have Any Questions?
A: Eclipse Scheduling is the first, all-inclusive scheduling platform exclusively designed for the language and accessibilty service industries, including interpreting, translation, captioning, localization, special support providers (SSP's), co-navigators (CN's), and sighted guide services. The platform operates as an end-to-end service management tool to intake clients’ service requests, assess provider availability, schedule the most qualified provider, collect feedback on service delivery, issue invoices and remittances to your clients and service providers, review reports, and manage new service provider onboarding and new client leads. Integrating multiple tools into a single platform, Eclipse Scheduling serves as your business’ control center with features that aim to save your team time and optimize your customers’ satisfaction.
A: Eclipse Scheduling was the inspiration of two co-founders in the interpreting and accessibility profession, Tyler Herron (CEO) and Shelby Edwards (CXO). After emerging as leaders of quality interpreting services in their local community, the co-founders discovered that one of the biggest challenges impeding their growth was the absence of an intuitive, centralized scheduling tool. Despite testing multiple solutions commonly used within the industry, the co-founders realized that the legacy scheduling solutions had fallen behind the latest developments and best practices in the language and accessibility services industries. As a result, the co-founders surveyed other interpreting agency owners, and researched and designed an innovative platform that addresses the gaps in features and functionality most commonly reported by agency executives and coordinators. In June 2022, Eclipse Scheduling launched its MVP platform, dedicated to continued development and integration of what interpreter agencies report needing most for their growth and success!
A: Eclipse Scheduling was specifically designed to manage the complex operational needs of organizations within the language services and accessibility industry. Eclipse remains an ideal service management solution for organizations that manage interpreting services (spoken language & sign language), translation, captioning services, (Typewell & CART), and disability support services (SSP, CN, & Sighted Guides). While Eclipse Scheduling was designed to improve inclusion through innovation, our agile platform can also be adapted to other service provider-based industries that bill per hour, per day, or at a fixed rate, including:
- Moving services
- Cleaning services
- Hotel and B&B operations
- Pet grooming and daycare services
- Cooking and personal chef services
- Power washing and home maintenance services
- Driving and transportation services
- Catering services
- Valet services
- Party and event planning services
- Real estate and personal photography services;
- Makeup artistry services
- Junk removal services
- Music education and performance services
- Coaching and consulting services
- Medical practice and healthcare services
- Dance and other talent instruction services
- Pool cleaning services
- Security services
A: Eclipse Scheduling stands apart from other platforms on the market due to its agile ability to adapt to your business’ unique operation and pricing structures. As more services pivot to online and virtual delivery, it’s critical to have a scheduling platform that can pivot with you. Eclipse Scheduling serves as an end-to-end control center that enables you to manage your business from a single platform from provider and client onboarding, to service request intake, surveying service providers’ availability and qualifications, issuing invoices and remittance records, and reviewing detailed reports of your business’ operations. But this is just the start! While legacy scheduling platforms have solidified their product and struggle to integrate client feedback, Eclipse Scheduling encourages clients to share their feedback, frustrations, and desires so we can continue to develop a platform that meets the evolving needs of your organization.
But don’t let us tell you; see for yourself! Sign up for a one-on-one demo to learn more about how Eclipse Scheduling can empower your business.