Privacy Policy

1. Overview of This Policy

This Privacy Policy ("Policy") relates to the personal information that you submit when you access and use our Product and other information we automatically collect when you access the Product. This Policy explains all activities regarding your information, including but not limited to how we collect, use, disclose, and secure it and the rights available to you.

You are required to read, understand, and agree to how we process (collection, use, disclosure, security, etc.) your information in this Policy. By your use of the SaaS Product and your submission of the requested personal information, you hereby agree to how we process your information as described in this Policy. If you do not agree, you should not submit information.

2. What Information Does Eclipse Scheduling Collect?

We collect information from and about users of our Product:

• Directly from you when you provide it to us
• Automatically when you use the Product

Information that you provide to us ("personal information") when you register to purchase our SaaS Product may include:

• First Name, Last Name
• Email Address
• Telephone number
• Banking information, credit card, and debit card number

This information may also include:

• Information provided at the time of registering to use the Product and requesting further services
• Information you provide when you complete user surveys or surveys for research purposes
• Information you provide when you report a problem with the Product
• Records and copies of your correspondence if you contact us
• Details of transactions you carry out when you make payment to Eclipse Scheduling

3. What Does Eclipse Scheduling Use Information For?

Any information collected by us is for a purpose in relation to your use of our Product, including:

• Provide Services to you: We collect information to send you email about your registration, perform tasks required to complete a transaction, provide customer support, or provide other types of customer relationship management and fulfillment.
• Fulfilling legal and compliance obligations: We collect information to fulfill our legal obligations, including satisfying regulatory screening requirements, responding to subpoenas and legal requests, and maintaining records as required.
• Analytics: We collect information for use in performing various types of analytics to understand site usage, detect fraud, and improve our services.
• To communicate with you: We collect your email address and phone number to contact you regarding your use of our Product, respond to your questions, and send you updates.

4. Recipients and Transfers to Third Countries

We may appoint third parties – data processors to perform some of the personal data processing operations, however only for the purposes specified in this Policy, on a basis of written agreement and under statutory conditions.

Otherwise, we do not transfer or disclose your Personal Data to any third parties unless you have consented otherwise under this Policy or initiated the disclosure or except as required by the applicable laws.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

• AES-256 encryption for data at rest and in transit
• Regular security audits and penetration testing
• SOC 2 Type II Attested infrastructure
• HIPAA-compliant data handling procedures
• Access controls and authentication mechanisms

6. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and the relevant supervisory authorities as required by applicable law. We maintain incident response procedures to detect, report, and investigate personal data breaches.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: