Provider Portal and App

Integrating a new scheduling platform should not require hours of video tutorials. Eclipse’s straightforward provider portal and mobile app ensure your providers can easily respond to requests, adjust their availability, communicate with coordinators, and receive timely payments.

Messenger

Stop giving your personal phone number to providers. With Eclipse’s coordinator chat feature, interpreters can easily message your schedulers and assigned teams, whether at an appointment or on-the-go.

Provider Availability Manager

Let providers set their availability or enter vacation time within their own portal. Eclipse will only notify providers of available requests when congruent with their schedule.

Timesheets and Authorization Forms

For those contracts that require on-site validation, Eclipse’s mobile app easily allows providers to collect customer signatures and upload forms. Go green with digital signatures!

Video-Call Functionality

Eclipse’s video call functionality allows providers to safely connect with consumers directly from the Eclipse portal. Put an end to exchanging meeting links and phone numbers and start delivering remote services with the industry’s latest technology.

Provider Applications & Screenings

Eclipse functions most effectively when providers have thorough profiles of their services and specializations. With Eclipse’s custom application and video screenings, you can easily assess and note applicant’s qualifications while on-boarding.

Payroll

Eclipse eliminates the need for provider invoices with detailed remittances set to your agency’s payroll cycle. Providers can easily upload receipts and request reimbursements from their portal or mobile app.

Notifications

Eclipse respects your providers’ inbox by only sending request notifications that match a provider’s qualifications and availability. Once assigned, Eclipse keeps your providers informed through the entire service delivery, from appointment modifications, paired teams, and even final payment.

Referrals

Eclipse’s referral program feature offers a new interpretation of “non-compete” clauses by rewarding your providers for referring new customers to your agency. Incentivize your providers’ referrals and turn your interpreters into walking advertisements.

Feedback

Program Eclipse to automatically send surveys to your providers to collect feedback about appointments or consumers. Feedback is saved in the respective consumer’s profile so your scheduling team can easily reference it for future service requests.

Appointment Details

The most comprehensive appointment details of any interpreter managing system. Eclipse intuitively organizes appointment details, assigned teams, prep-documents, and payment info on a single-page confirmation. Providers can easily check-in, report a delay, and message their team or a coordinator with one-click on the same page.