Agency Portal and App
Stay easily up-to-date on your business’ daily operations from anywhere with Eclipse’s intuitive admin portal and mobile app. Expanding your agency? Assign staff logins for new and current employees, and let Eclipse be a helpful asset to your agency’s growth. No software training required!
Messenger
Reduce the back-and-forth and response delays of emails with instantaneous answers through Eclipse’s chat feature. Easily message your customers, individual providers, and teams of providers with a single click.
Automated Provider Filters
Eclipse identifies the most appropriate service providers based on your customer’s request and allows you to select the most qualified from those available or assigns the first available provider. You decide!
Appointment Invitations
Automatically or manually send appointment invites to available providers for incoming service requests. Easily view providers’ responses, review conditions, and assign from a single tab.
Provider Location Search
As your agency expands, you’ll need to quickly determine which providers are within proximity of a service request. Eclipse’s location filters let you see available providers within a set radius of a customer, allowing you to more effectively fill last-minute requests and reduce travel pay.
Embeddable Forms
Eclipse quickly integrates into your current website with embeddable service request, customer lead, and provider application forms. Make Eclipse an extension of your curent website with customer and provider login pages.
Payroll & Billing
Eclipse effortlessly converts your sales into customer invoices, and your providers’ appointments into accurate remittances. Conveniently-placed rate adjustments and overrride tools make account management a breeze.
Notifications
With over 60 unique SMS and email notifications, Eclipse keeps you and your team informed for for every foreseeable situation. From new service requests, to a provider running late, customer feedback, and even cybersecurity concerns, Eclipse ensures you never miss an update.
Coupons & Referrals
Rewarding loyal customers and team members is essential to your agency’s growth. With Eclipse, you can design custom coupons and referral programs that drive new business. Start a seasonal promotion or offer a new customer discount- Eclipse lets you do it all!
Reports
Accurately assess your business’ performance with over 7 analytic reports. From revenue, service trends, payments, referrals, feedback, and cancellations, Eclipse provides you with the tools and information you need to grow your business.
Appointment Details
Frustrated with searching email threads for appointment details or documents? Eclipse comprehensively organizes your appointment and billing info on a single confirmation. From service rates, assigned providers, and individualized notes, Eclipse displays the information you need to know so you can manage your agency more effectively.
